Thank you for visiting www.OnCourseTrading.com – an online trading community and learning website.
At OnCourseTrading.com (“OnCourseTrading”, “we”, “us”) we aim to respect your privacy at all times when visiting our website (“the Site”).
1. What data do we collect?
2. How do we get your data?
3. What do we use your data for?
4. Who do we share your data with?
5. How do we protect your security?
6. What rights do you have?
7. What jurisdiction-specific rules apply?
8. What is our contact information?
1. What data do we collect?
When you visit the Site we collect some data directly from you. This information can be data you directly provide on the Site or data through enrolling on courses and your participation plus any data from third parties that you interact with through OnCourseTrading. We also collect data automatically through analytical tools that tell us device information and what parts of the Site you interact with.
1.1 What type of data do you collect?
We may collect data when you use or access the Site to provide you with a better user experience. Below are some examples.
When you register as a Student or Instructor and use the Site, including through a third-party platform, we collect any data you provide directly, including:
When visiting the Site, you may want to enrol on a course. To do this you must sign up for an account. When you create your account, you will be asked to provide your email address, a password, a username and profile name. We may request more information from you if you request to be an Instructor, such as a bio, location, hobbies. We will then assign you a unique account reference number (“Account Reference”).
Following registration, you may upload a profile picture and add social media links such as Facebook and Twitter. You may also add a profile bio, website link and other data. Your profile data is publicly visible to anyone visiting the Site.
The purpose of the Site is to encourage visitors to interact with each other. This includes posting messages, testimonials, photo’s, comments, questions and uploading video, audio and creative content. Any such content may be publicly accessible by others, depending on where it was posted.
When you enrol on a course, we collect information on which courses you have applied for, details of partial and completed courses, quizzes, assignments and contact you have made with Instructors and other Students. You can access your interactions and course information from your account dashboard. Various tabs provide a record of your data.
Student payment data
We collect certain data when you make a purchase, such as your name and post code, in order to fulfil your order request. You must also provide certain payment and billing data directly to our third-party payment processing partners, including your name, credit/debit card information, billing address, and post code. For security, OnCourseTrading does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
Instructor payment data
If you register as an Instructor, you can link your PayPal account to the Site to receive payments from students who enrol on courses. PayPal is our preferred payment provider. We may choose to link to other third-party payment providers. When you link a payment account, we collect certain information about your account. This includes you account ID, your email address, billing or correspondence address, or other data, in order to send payments to your account.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Data about your accounts on other services
We may provide you with the option to register or login to the Site using various social media accounts, including but not limited to Facebook or Twitter. In these cases, we may collect certain information from them such as your full name, profile picture, login email address, location assigned to the account and the physical location of your device(s). We may also collect your birthday, gender, friends list or contacts. We will request your permission to access information from your social media account before proceeding.
Course reviews and surveys
Communications and support
We will collect and store data for registered and non-registered users when you have an enquiry or support question. We will collect the email address you registered with, your username, IP address, location, device and other related data. This data will help us to respond to your enquiry and resolve any support related issues. In some cases, we may ask for additional information to resolve your question.
The data above is linked to your account and is stored on our database.
1.2 Data we collect through automated means
We automatically collect some data from you when you access the Site, such as browsing courses and viewing training material.
We collect data about your device, such as mobile, tablet or computer. This includes the type of device, operating system, browser, language, domain data, your IP address and other (‘Device Data’).
When you use the Site, we record statistical information about those interaction. This can include the length of time you spend on the Site, time spent on page, time spent on course, the number of session visits, what pages you have visited and any search terms you entered on the Site. (‘Statistical Data’).
When you visit the Site, we collect your IP address. The IP address will tell us your geographical location, Country, City and geographical co-ordinates.
All the data listed above is collected through the use of server log files and tracking technologies, such as Google Analytics and is covered in more detail below in the section labelled “Cookies and Data Collection Tools”. We store this data is association to your account.
2.0 How do we get your data?
2.1 Cookies and analytics
When you access the Site, we use analytic tools like Google Analytics and third party advertisements. We store this data in server log files. We also use tools like cookies, tags, scripts, links and other tools (Collectively known as ‘Data Collection Tools’) to store your data.
We use the following types of cookies:
To enable you to log in and access the Site or protect unauthorised access to your account.
To collect data about your browser and preferred settings to make for a better user experience.
To store settings such as the video/audio playback volume when returning to the Site.
Session state cookies
To track your interaction with the Site, remember your login details, allow payment for courses. These cookies are essential for the Site to work. Disabling these cookies will affect your ability to use the site.
You may adjust your web browser settings to warn you when a cookie is being placed on your device. You can also control what cookies you accept or refuse. Please note that third party partners who provides services on our site may use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.
Example cookies used on our site
If you leave a comment on the Site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to the Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
We use Google Analytics to monitor your interactions with the Site. These Data Collection Tools help us understand how you use the Site and how we can improve them. We record what page you landed on, how you navigated around the Site and when you left.
2.3 Third part Google advertising
3. What do we use your data for?
We use your data for the Site, to communicate with you, process support requests and reduce the risk of potential fraud and respond to reports of abuse. We also use your data to improve and update the Site. We use the data we collect to:
Administer and provide the Site. This will include displaying customised content and to facilitate communication with other users of the Site.
Process orders for courses, your enquiries, requests, questions, products, specific services, information, or features.
Communicate with you about your account by:
- Responding to your questions and concerns
- Sending you messages and information, including messages from instructors, notifications about changes to the Site, and updates to our agreements;
Sending you information about your course progress through messages, notification, awards, plus information about other available courses.
Manage your account preferences;
Manage the Site, including resolving support issues, securing the Site, and reducing the possibility of fraud and abuse;
Process feedback from Students and Instructors;
Manage our surveys and reviews;
Learn more about you through third-party data providers or analysing the data through analytical data tools;
Identify unique users across devices;
Tailor advertisements across devices;
Improve our Services and develop new products, services, and features;
Analise trends and traffic, track purchases, and track usage data;
Advertise the Services on third-party websites and applications;
As required or permitted by law; or as we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, third parties, the public, or our Site.
4. Who do we share your data with?
We share certain data about you with Instructors, other Students, analytic tools, your social media platforms, companies helping us run surveys, and advertising companies who help us promote our Site. We may also share your data as needed for security or legal compliance.
With Your Instructors: We share data that we have about you, with the exception of your registered email address, with Instructors relating to courses you enrol on or request information about, so they can improve their courses for you and other students. This data may include things like your city, Country, browser language, operating system, device settings, the site that brought you to OnCourseTrading, and your activities on OnCourseTrading. If we collect additional data about you (like age or gender), we may share that too. We will not share your registered email address with Instructors and we ask that you don’t. We may enable our Instructors to implement Google Analytics on their course pages to track sources of traffic to their courses and optimize their course pages.
Never share your bank information or personal financial situation or information with an Instructor or other Students.
With Other Students and Instructors: Depending on your settings, your shared content and profile data may be publicly viewable, including to other Students and Instructors. If you ask a question to an Instructor, your information (including your profile name) may also be publicly viewable by other users depending on your settings. You can review your settings within your dashboard area.
With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing and Google ads, email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
With Analytic Tools: As part of our use of third-party analytics tools like Google Analytics (as detailed in Section 1),
To Administer Surveys: We may share your data as necessary to administer surveys, reviews and testimonials.
For Advertising: We will collect data to present you generic and tailored ads using Google Ad Words.
For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
Permitted or required by law;
Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
Reasonably necessary as part of a warrant, or other legally-valid request;
Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of OnCourseTrading, our users, employees, members of the public, or our Services.
Visitor comments may be checked through an automated spam detection service.
We use a third-party hosting company to store all our data and comply with their rules and regulations to ensure your data is stored as securely as possible. We recommend you create ‘strong’ passwords when registering for an account and regularly update it. When you register for an account, we will send you a activation link for extra security. We cannot guarantee 100% risk free service from our Site. Please contact us at email@example.com to raise any concerns.
Never share your password with a Student or Instructor or anyone outside of the Site. If you have any concerns about the security of your password you should change it immediately.
6. Your rights
You have certain rights around the use of your data, including the ability to opt out of receiving certain notifications and messages within the Site, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within the Site. You can also export a copy of your data directly from the Site. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.
6.1 Personal data management
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
You can manage your preferences via your account. Here you can choose what messages and notifications you want to receive.
You may be able to control some cookies via your browser or device. Your wireless device may also allow you to control whether location or other data is collected and shared.
To get information and control cookies used for tailored advertising from participating companies, visit the Google Ads Settings page.
To opt out of allowing Google Analytics to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on.
If you have an account on the Site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have any questions about your data, our use of it, or your rights, contact us at firstname.lastname@example.org.
6.2 Managing your data
You can access and update your personal data that OnCourseTrading collects and maintains as follows:
To update data you provide directly, log into your account and update your account at any time.
To terminate your account:
If you are a student, visit your profile settings page and navigate to the settings tab.
If you are an instructor, visit your profile settings page and navigate to the settings tab.
If you have any issues terminating your account, email us at email@example.com.
To request to access, correct, or delete your personal data, please email contactusoncoursetrading.com. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.
6.3 Website age of consent
Users of our website must be 18 and over. We will take reasonable steps to remove and delete data if a child under that age has accessed the Site and we have collected personal data.
Parents who believe that OnCourseTrading may have collected personal data from a child under those ages can submit a request that it be removed to firstname.lastname@example.org.
7. Jurisdiction-specific rules
Please note that OnCourseTrading is based in the United Kingdom and your data will be stored in accordance with that law.
8. Future updates & contact details
9.1 What are cookies?
Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on OnCourseTrading. Cookies also allow us to remember things about your visits to OnCourseTrading, like your preferred settings, and to make the Site easier to use.
We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into OnCourseTrading.
We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.
Authentication and security
To log you into OnCourseTrading
To protect your security
To help detect and fight spam, abuse, and other activities that violate OnCourseTrading’s agreements
For example, cookies help authenticate your access to OnCourseTrading and prevent unauthorised parties from accessing your accounts.
To remember data about your browser and your preferences
To remember your settings and other choices you’ve made
For example, cookies help us remember your preferred settings.
Analytics and research
To help us improve and understand how people use OnCourseTrading.
You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on.
To customize OnCourseTrading with more relevant content. For example, cookies help us show a personalized list of recommended courses on the homepage.
To provide you with more relevant advertising
To learn more about targeting and advertising cookies and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html, or if you’re located in the European Union, visit the Your Online Choices site.
Please note that where advertising technology is integrated into the Services, you may still receive advertising on other websites and application.
This Policy was last updated on 18/03/2019. If you reached this point you have read a lot of information! If you have any questions or feel we have any omissions please contact us at email@example.com.