Thank you for visiting www.OnCourseTrading.com – an online trading community and learning website.

At OnCourseTrading.com (“OnCourseTrading”, “we”, “us”) we aim to respect your privacy at all times when visiting our website (“the Site”).

OnCourseTrading is based in the United Kingdom and is focused on the English-speaking language first and foremost. This Privacy Policy is written in English. We do not provide copies of this Privacy Policy in other languages but you may use translation services such as Google Translate. Please note, any translations may be inaccurate or mis-represent the information contained in the Privacy Policy, for which we are not accountable for.

The aim of this document is to explain what data we collect, how we collect it and who we share it with. This Privacy Policy explains what rights you have to access, edit or restrict your personal data.

This Privacy Policy will be applicable when you visit or interact with the Site.

By using the Site, you agree to the terms and conditions of this Privacy Policy. If you do not agree with aspects of the terms of the Privacy Policy then you may contact us or refrain from using the Site.

This Privacy Policy aims to answer the following questions:

1. What data do we collect?

2. How do we get your data?

3. What do we use your data for?

4. Who do we share your data with?

5. How do we protect your security?

6. What rights do you have?

7. What jurisdiction-specific rules apply?

8. What is our contact information?

9. Our Cookie Policy

1. What data do we collect?

When you visit the Site we collect some data directly from you. This information can be data you directly provide on the Site or data through enrolling on courses and your participation plus any data from third parties that you interact with through OnCourseTrading. We also collect data automatically through analytical tools that tell us device information and what parts of the Site you interact with.

1.1 What type of data do you collect?

We may collect data when you use or access the Site to provide you with a better user experience. Below are some examples.

When you register as a Student or Instructor and use the Site, including through a third-party platform, we collect any data you provide directly, including:

When visiting the Site, you may want to enrol on a course. To do this you must sign up for an account. When you create your account, you will be asked to provide your email address, a password, a username and profile name. We may request more information from you if you request to be an Instructor, such as a bio, location, hobbies. We will then assign you a unique account reference number (“Account Reference”).

Profile data

Following registration, you may upload a profile picture and add social media links such as Facebook and Twitter. You may also add a profile bio, website link and other data. Your profile data is publicly visible to anyone visiting the Site.

Shared content

The purpose of the Site is to encourage visitors to interact with each other. This includes posting messages, testimonials, photo’s, comments, questions and uploading video, audio and creative content. Any such content may be publicly accessible by others, depending on where it was posted.

Course data

When you enrol on a course, we collect information on which courses you have applied for, details of partial and completed courses, quizzes, assignments and contact you have made with Instructors and other Students. You can access your interactions and course information from your account dashboard. Various tabs provide a record of your data.

Student payment data

We collect certain data when you make a purchase, such as your name and post code, in order to fulfil your order request. You must also provide certain payment and billing data directly to our third-party payment processing partners, including your name, credit/debit card information, billing address, and post code. For security, OnCourseTrading does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

Instructor payment data

If you register as an Instructor, you can link your PayPal account to the Site to receive payments from students who enrol on courses. PayPal is our preferred payment provider. We may choose to link to other third-party payment providers. When you link a payment account, we collect certain information about your account. This includes you account ID, your email address, billing or correspondence address, or other data, in order to send payments to your account.

Important: The collection, use, and disclosure of your payment and billing data is the responsibility of your payment account provider. Please read their Privacy Policy to understand their data collection processes.

Comments

When visitors leave comments on the Site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Images

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Data about your accounts on other services

We may provide you with the option to register or login to the Site using various social media accounts, including but not limited to Facebook or Twitter. In these cases, we may collect certain information from them such as your full name, profile picture, login email address, location assigned to the account and the physical location of your device(s). We may also collect your birthday, gender, friends list or contacts. We will request your permission to access information from your social media account before proceeding.

This data and the services are made available to us through the third=party APIs. The data we receive will be dependent on the privacy settings you have made on those third-party accounts. You are responsible for those privacy settings. We recommend you regularly review those privacy settings and understand what information is accessible. When you access or interact with the Site through a third party platform or service, or click on any third party links, the collection, use, and sharing of your data will also be subject to the privacy policies, terms of use and other agreements of that third party provider.

Course reviews and surveys

We take customer satisfaction very seriously. We therefore may ask you to complete a survey, give reviews or provide a testimonial. If you decide to participate, we will collect and store the data you provide as part of participating. The data we collect is used to ensure the Site is meeting our high standards. Where we use a third-party platform to administer a survey, the third party’s privacy policy will apply. We reserve the right to contact you about your feedback, and if found to be malicious, may remove it.

Communications and support

We will collect and store data for registered and non-registered users when you have an enquiry or support question. We will collect the email address you registered with, your username, IP address, location, device and other related data. This data will help us to respond to your enquiry and resolve any support related issues. In some cases, we may ask for additional information to resolve your question.

The data above is linked to your account and is stored on our database.

1.2 Data we collect through automated means

We automatically collect some data from you when you access the Site, such as browsing courses and viewing training material.

Device data

We collect data about your device, such as mobile, tablet or computer. This includes the type of device, operating system, browser, language, domain data, your IP address and other (‘Device Data’).

Statistical data

When you use the Site, we record statistical information about those interaction. This can include the length of time you spend on the Site, time spent on page, time spent on course, the number of session visits, what pages you have visited and any search terms you entered on the Site. (‘Statistical Data’).

Geographic data

When you visit the Site, we collect your IP address. The IP address will tell us your geographical location, Country, City and geographical co-ordinates.

All the data listed above is collected through the use of server log files and tracking technologies, such as Google Analytics and is covered in more detail below in the section labelled “Cookies and Data Collection Tools”. We store this data is association to your account.

2.0 How do we get your data?

When you use the Site, we use cookies, analytics services, and third-party advertising to gather the data listed above. Some of these tools may offer you the option to opt out of the data collection.

2.1 Cookies and analytics

When you access the Site, we use analytic tools like Google Analytics and third party advertisements. We store this data in server log files. We also use tools like cookies, tags, scripts, links and other tools (Collectively known as ‘Data Collection Tools’) to store your data.    

These Data Collection Tools automatically track and collect certain Statistical Data and Device Data (as detailed in Section 1) when you interact with the Site. We may combine data from various sources of the Site and third parties to provide a better user experience as described in this Privacy Policy.

We use cookies, which are small files sent to you device to identify your device or browser and in most cases to store data in your browser. This is used to personalise your experience when using the Site. For example, we can make it easier for you to login or quicker to load content from your browser.

We use the following types of cookies:

Security cookies

To enable you to log in and access the Site or protect unauthorised access to your account.

Preference cookies

To collect data about your browser and preferred settings to make for a better user experience.

Functional cookies

To store settings such as the video/audio playback volume when returning to the Site.

Session state cookies

To track your interaction with the Site, remember your login details, allow payment for courses. These cookies are essential for the Site to work. Disabling these cookies will affect your ability to use the site.

You may adjust your web browser settings to warn you when a cookie is being placed on your device. You can also control what cookies you accept or refuse. Please note that third party partners who provides services on our site may use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.

Example cookies used on our site

If you leave a comment on the Site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to the Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on the Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2.2 Analytics

We use Google Analytics to monitor your interactions with the Site. These Data Collection Tools help us understand how you use the Site and how we can improve them. We record what page you landed on, how you navigated around the Site and when you left.

2.3 Third part Google advertising

We use Google’s ad services to deliver advertising. The ads may display information to you based on what we know about you, from your Device Data and Statistical Data, and through tracking data. The ads may be tailored to your interests or based on recent activity over our Site or third-party partners. We may use cookies or tracking tools on your device or computer to provide tailored advertising.

3. What do we use your data for?

We use your data for the Site, to communicate with you, process support requests and reduce the risk of potential fraud and respond to reports of abuse. We also use your data to improve and update the Site. We use the data we collect to:

Administer and provide the Site. This will include displaying customised content and to facilitate communication with other users of the Site.

Process orders for courses, your enquiries, requests, questions, products, specific services, information, or features.

Communicate with you about your account by:

  • Responding to your questions and concerns
  • Sending you messages and information, including messages from instructors, notifications about changes to the Site, and updates to our agreements;

Sending you information about your course progress through messages, notification, awards, plus information about other available courses.

Manage your account preferences;

Manage the Site, including resolving support issues, securing the Site, and reducing the possibility of fraud and abuse;

Process feedback from Students and Instructors;

Manage our surveys and reviews;

Learn more about you through third-party data providers or analysing the data through analytical data tools;

Identify unique users across devices;

Tailor advertisements across devices;

Improve our Services and develop new products, services, and features;

Analise trends and traffic, track purchases, and track usage data;

Advertise the Services on third-party websites and applications;

As required or permitted by law; or as we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, third parties, the public, or our Site.

4. Who do we share your data with?

We share certain data about you with Instructors, other Students, analytic tools, your social media platforms, companies helping us run surveys, and advertising companies who help us promote our Site. We may also share your data as needed for security or legal compliance.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

With Your Instructors: We share data that we have about you, with the exception of your registered email address, with Instructors relating to courses you enrol on or request information about, so they can improve their courses for you and other students. This data may include things like your city, Country, browser language, operating system, device settings, the site that brought you to OnCourseTrading, and your activities on OnCourseTrading. If we collect additional data about you (like age or gender), we may share that too. We will not share your registered email address with Instructors and we ask that you don’t. We may enable our Instructors to implement Google Analytics on their course pages to track sources of traffic to their courses and optimize their course pages.

Never share your bank information or personal financial situation or information with an Instructor or other Students.

With Other Students and Instructors: Depending on your settings, your shared content and profile data may be publicly viewable, including to other Students and Instructors. If you ask a question to an Instructor, your information (including your profile name) may also be publicly viewable by other users depending on your settings. You can review your settings within your dashboard area.

With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing and Google ads, email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.

With Analytic Tools: As part of our use of third-party analytics tools like Google Analytics (as detailed in Section 1),

To Enable Social Media Features: The social media features in the Site, may allow the third-party social media provider to collect things like your IP address and which page of the Site you were visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s Privacy Policy.

To Administer Surveys: We may share your data as necessary to administer surveys, reviews and testimonials.

For Advertising: We will collect data to present you generic and tailored ads using Google Ad Words.

For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:

Permitted or required by law;

Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;

Reasonably necessary as part of a warrant, or other legally-valid request;

Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;

Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or

Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of OnCourseTrading, our users, employees, members of the public, or our Services.

We may also disclose data about you to nominated auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.

With Your Permission: with your consent, we may share data to third parties outside the scope of this Privacy Policy.

Visitor comments may be checked through an automated spam detection service.

5. Security

We use a third-party hosting company to store all our data and comply with their rules and regulations to ensure your data is stored as securely as possible. We recommend you create ‘strong’ passwords when registering for an account and regularly update it. When you register for an account, we will send you a activation link for extra security. We cannot guarantee 100% risk free service from our Site. Please contact us at contactus@oncoursetrading.com to raise any concerns.

Never share your password with a Student or Instructor or anyone outside of the Site. If you have any concerns about the security of your password you should change it immediately.

6. Your rights

You have certain rights around the use of your data, including the ability to opt out of receiving certain notifications and messages within the Site, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within the Site. You can also export a copy of your data directly from the Site. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

6.1 Personal data management

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.

You can manage your preferences via your account. Here you can choose what messages and notifications you want to receive.

You may be able to control some cookies via your browser or device. Your wireless device may also allow you to control whether location or other data is collected and shared.

To get information and control cookies used for tailored advertising from participating companies, visit the Google Ads Settings page.

To opt out of allowing Google Analytics to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on.

If you have an account on the Site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any questions about your data, our use of it, or your rights, contact us at contatus@oncoursetrading.com.

6.2 Managing your data

You can access and update your personal data that OnCourseTrading collects and maintains as follows:

To update data you provide directly, log into your account and update your account at any time.

To terminate your account:

If you are a student, visit your profile settings page and navigate to the settings tab.

If you are an instructor, visit your profile settings page and navigate to the settings tab.

If you have any issues terminating your account, email us at contactus@oncoursetrading.com.

Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including in course comment); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.

To request to access, correct, or delete your personal data, please email contactusoncoursetrading.com. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

6.3 Website age of consent

Users of our website must be 18 and over. We will take reasonable steps to remove and delete data if a child under that age has accessed the Site and we have collected personal data.

Parents who believe that OnCourseTrading may have collected personal data from a child under those ages can submit a request that it be removed to contatus@oncoursetrading.com.

7. Jurisdiction-specific rules

Please note that OnCourseTrading is based in the United Kingdom and your data will be stored in accordance with that law.

8. Future updates & contact details

We will notify you of any changes to this Privacy Policy by messaging you or updating our cookies notification message. Any changes will become immediately effective. If you have any concerns please contact us via contactus@oncoursetrading.com.

8.1 Privacy Policy amendments

Any changes to this Privacy Policy will be shared with its users. We may notify you through the Site or via email or notification. Amendments will be effective immediately.

Accessing the Site after any change will result in you accepting thee changes as permitted by applicable law. The latest version of the Privacy Policy on the Site is the one in use.

8.2 Interpretation

Any terms not defined in this Privacy Policy will be specified in our Terms of Use document. If you require a copy of this Privacy Policy in any other language other than English then we recommend using a free translation software.

8.3 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please contact us via contactus@oncoursetrading.com.

9.0 Cookie policy

This Cookie Policy was last updated on 18/03/2019.

9.1 What are cookies?

Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on OnCourseTrading. Cookies also allow us to remember things about your visits to OnCourseTrading, like your preferred settings, and to make the Site easier to use.

We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into OnCourseTrading.

We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.

9.2 Why do we use cookies?

We use cookies and similar technologies like pixel tags, or local shared objects (“flash cookies”), to deliver, measure, and improve our services in various ways. We use these cookies both when you visit our site and services through a browser and through our mobile app. As we adopt additional technologies, we may also gather additional data through other methods.

We use cookies for the following purposes:

Authentication and security      

To log you into OnCourseTrading

To protect your security

To help detect and fight spam, abuse, and other activities that violate OnCourseTrading’s agreements

For example, cookies help authenticate your access to OnCourseTrading and prevent unauthorised parties from accessing your accounts.

Preferences      

To remember data about your browser and your preferences

To remember your settings and other choices you’ve made

For example, cookies help us remember your preferred settings.

Analytics and research

To help us improve and understand how people use OnCourseTrading.

We work with Google Analytics, who use cookies and similar technologies to help us analyse how users use the Site, including by noting the sites from which you arrive. Those service providers may either collect that data themselves or we may disclose it to them.

You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on.

Personalized content    

To customize OnCourseTrading with more relevant content. For example, cookies help us show a personalized list of recommended courses on the homepage.

Advertising       

To provide you with more relevant advertising

To learn more about targeting and advertising cookies and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html, or if you’re located in the European Union, visit the Your Online Choices site.

Please note that where advertising technology is integrated into the Services, you may still receive advertising on other websites and application.

This Policy was last updated on 18/03/2019. If you reached this point you have read a lot of information! If you have any questions or feel we have any omissions please contact us at contactus@oncoursetrading.com.

© www.oncoursetrading.com 2019
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